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My mobile phone does not connect to WiFi or establish a connection, but it does not work: causes and solutions

Mi celular no se conecta al WiFi o establece conexión pero no funciona

My mobile phone does not connect to WiFi or establish a connection, but it does not work

One of the most used tools or functions on a smartphone is wireless or Wi-Fi connection, because it allows access to the Internet without the need to consume mobile data. However,what happens if it doesn’t connect or connects, but it doesn’t work? Well, the following text explains in turn the possible causes behind this inconvenience in the operation of the mobile phone.

The reasons for this problem could vary from changing the connection information, up to the 2.4 GHz network saturation. This post presents the different solutions to each of the problems or causes that cause the wireless connection to malfunction. Among which we can mention restart the router or router, forget about the Wi-Fi network, reset network settings and more. Learn below how to fix this on your smartphone.

Maximum distance between devices

One of the most common causes of failure of a Wi-Fi connection from a mobile phone is maximum distance between devices. This happens when the mobile is very far from the router’s router or vice versa and can be resolved quickly the proximity of the Smartphone to the location of the router. By doing so, you will be able to check if the error has been fixed or if you are still unable to connect to the wireless network, in which case you will need to try the following solution.

On the other hand, the presence of many obstacles between the router and the mobile phone affects the connection between the two. Well, this causes the signal path of the first device to be interrupted and generate these types of problems. It is worth mentioning that this cause also influences the slowness of the network, although the latter can also be used to perform background tasks, such as uploading backups to the cloud.

How to fix Wi-Fi connection problems by approaching your devices

Changes in network information

When you connect to a Wi-Fi network, its name and access code (if any) are stored in the terminal memory. Through, when changing any of this data, the mobile phone will not be able to establish a connection fluent with the router. To resolve this issue, you can forget about the network by enabling Wi-Fi and clicking on its name, then select «Forget”.

Around here you can re-register it and access internet services no problem. Now, if this doesn’t solve the problem, you should try the next solution in the list.

How to fix Wi-Fi connection problems by forgetting the network in the device settings menu

Saturated 2.4 GHz network

Most older devices or routers are configured with a signal strength of 2.4 GHz, for better compatibility with almost any smartphone. Although they have a higher range compared to 5GHz, they tend to slow down or saturate when many computers are within range The same. However, these are the best option when connecting to the network, so you should study the connection type set up on your device.

If it is 5 GHz, it is recommended to change it to 2.4 GHz to increase its scope and to avoid inconveniences such as those mentioned above. To know this information, click the network in question and check the frequency in the information box.

How to fix Wi-Fi connection problems by checking your network frequency

Device failures

If other devices are able to connect to the network, the problem may be internal to your smartphone. In this case you will have to try different solutions, starting with restarting the mobile phone. To do this, press and hold the stop button for a few seconds and select «Restart”. If the problem persists when you restart it, you’ll need to try other options.

The next ones will be reset the network settings from your computer, this will delete all the networks stored in the device and the configuration that it needs to connect wirelessly. To do this you will need to go to General settings> Advanced settings> Backup and reset> Reset network settings. Then enter the security code or unlock pattern and wait for the process to complete.

How to fix Wi-Fi connection issues by resetting network settings

When it’s all done, try connecting to that network again to see if the problem is gone. If it persists, try setting a fixed IP address, for which you will have to go Settings> Wi-Fi and click on the network in question.

Later, click «Change the network«And finally enter a fixed IP address. It should be noted that this should not be used by any other device within the same range of the router. On the other hand, if the Wi-Fi signal is constantly connected and disconnected For some time, the best option will be to back up all important information on your smartphone and order a factory reset.

How to fix Wi-Fi connection problems by changing the network

If when performing this action the problem is still present, the best will replace the device or send it for technical assistance to eliminate any malfunction in the equipment.

Network detection failures

If the mobile phone cannot detect the wireless networkEven if it is near the router, this could be a serious malfunction of the latest device. Now you can try to fix it by restarting the router or entering network data manually. For the latter you must access the section «Wifi«In the general settings menu of the smartphone.

Once there, press the «Add a new network”And enter the following values: network name, security type (select WPA / WPA2 PSK), and finally enter the password. When you’re done, check to see if the error is gone, if it persists, you should contact technical support from your ISP and request that the device be replaced or repaired.

On the other hand, if your device does not support network frequency, data about it will not appear in the mobile phone. So none of the alternatives mentioned in the previous paragraphs will work and you will have to buy a new smartphone.

In conclusion, there may be several reasons why your phone’s Wi-Fi connection may fail. However, by applying the tips described in this text, you can solve it safely.