Whether you signed up for seven-day trial of Disney + or received a Verizon membership from A year for free, here’s how to cancel your subscription before you start paying for the streaming service.
Start by visiting Disney + site on your computer or smartphone. From there, log in to your account.
Note: You will be directed to the Disney + website if you try to cancel your plan from your Android, iPhone or iPad mobile app. It’s faster to start from a web browser.
Desktop users must now select owner profile account.
Place your cursor over it avatar image in the upper right corner of the window and then select the «Account» option from the pop-up menu.
If you’re using a mobile browser on your phone or tablet, after signing in, you’ll need to scroll to the bottom of the page and tap the ‘Manage your account’ link.
Look for the «Subscriptions» title at the bottom of the page. Select the ‘Billing Details’ link to continue.
Click or tap the «Unsubscribe» link in the «Disney + Subscription» section.
Finally, if you’re sure you want to unsubscribe from Disney +, select the big red «Cancel Completed» button. Choose the «No, back» button to keep the streaming service.
When you choose to cancel Disney + season ticket, you retain access to your account for the rest of your billing period. Once your cancellation is effective, you can reactivate the streaming service and regain access to your favorite Disney movies and TV shows.