Surely you know Claro Video because it is one of the video platforms, the cost of which is not so high compared to the rates of others, such as: Disney +, HBO, Netflix, among others. It is physically located in Mexico, but operates in most countries.
To be service provided by subscription to packagesYou can make this request from your «Mi Claro» account, you need to follow this registration process, otherwise you will not be able to access its catalog.
The Claro Video platform works simultaneously with Telcel and Telmex equipment. This allows you to create your account with your landline number or email. Not only do they offer you their entertainment portal, it is a very complete platform.
With sale of telephone equipment, cable television and internet services. If you are worried about the time when you could be subscribed, don’t worry anymore, you can cancel their services in a simple way.
What is the Claro Video entertainment portal?
Once you are on the official website of Claro, access the red banner, where his services start. When you do this, you will see each of them the services offered by this platform. From telephony options, prepaid, postpaid, home services, entertainment and the various promotions that await you, if you decide to hire their services.
You are bored? Claro offers you in its entertainment section, the perfect option for fight your boredom, you can download or listen to music without consuming megabytes. You can also find Claro Play, especially for TV entertainment, for exclusive games and applications on the platform.
The Claro Video section is amazing if you want to see your favorite episodes of series, movies, cartoons, even a Kareoke! All this, so that your afternoons are full of emotion.
What are the benefits of a Claro Video subscription?
If you want to have fun and enjoy the best series at the same time, Claro Video is the ideal option for you. Also, in terms of payment methods, you have at your disposal cancel through the mobile or fixed service package. There are no major complications in registering and activating to watch movies.
You even have a free month! Once the second month begins, your fees will be included in the cancellation package. During this you will be able to see as many movies or series as you want, without charging it to your account
What are the most common reasons why users cancel Claro Video?
Most Claro Videos users agree in their complaints about the limitation in terms of their series and movies, even in their national movie package, it has no major news. Design model and operator speed It’s not the fastest, even according to the comments, there are times when it takes a long time to load a certain section.
Lack of facilities since instantaneous chapter switching is another reason why you might prefer to watch your series on another platform or get a Netflix account. As for live channels, you only have access to local channels, this during the free month, then you can change the package if you want, however its content is not as extensive compared to others.
What is the correct procedure to cancel a Claro Video subscription?
Among its customer services, Claro offers a section to answer frequently asked questions and this procedure is requested by several people if you want to cancel your subscription, what you should do is as simple as:
- Log in to your Claro Video account.
- Select the option that matches your profile.
- In the displayed panel, tap the subscription (this is the first option).
- A comment will appear on the screen with the position you are currently using.
- There, on the same screen, you should receive a button with the option to cancel your subscription.
- And that’s it!
You can also cancel your service contacting their operators, just by calling: 01 800 252 9999, it is a more personal way, but just as effective. Let us tell you that if you wish to cancel your subscription, you should do so a few days in advance to expire the package at least 72 hours in advance so that you can take the necessary action in the event of unforeseen events.
What can I do if Claro Video does not allow me to cancel my subscription?
If you have tried to cancel your subscription, but for some reason you have already followed the procedure we are teaching you and still have not been able to cancel your subscription, we recommend that you contact platform support, there are several ways, including the use of social networks such as Twitter and Facebook, contact the website.
Make sure you do all this in advance so that you do not charge taxes. Surely you know Claro Video because it is one of the video platforms, the cost of which is not so high compared to other rates such as: those offered by Disney + where you can register for free and have an account.